FAQ

Where can I buy 3CE products? Can I buy 3CE products directly from this website?

This website provides information about the 3CE brand and its products but does not offer direct purchasing or checkout. To purchase 3CE products, please visit an online retailer available in your country or region.

How can I find retailers in my country or region?

Click “BUY NOW” on product detail pages, select your country or region, and follow the link to an available retailer. Shipping destinations and purchase conditions may vary by retailer, so please check the retailer’s website before placing an order.

Where can I find discontinued or limited-edition products?

Availability of discontinued or limited-edition products varies by country or region and may be limited. Please check “BUY NOW” section on product detail pages or contact your local retailer to see if the product is still in stock. Once sold out, these products may not be restocked.

How do I know which products are right for me?

Each product detail page includes descriptions, shade images, and texture details to help you find products that match your preferred makeup look, colors, and finish. For selected products, you can also use Virtual Try-On or browse our Personal Color Chart for inspiration. Please note that actual shades may vary depending on your skin tone and natural lip color.

What are the ingredients in your products?

You can find the full ingredient list for each product on its product detail page.

Where can I try 3CE products in person?

You can try 3CE products at selected retail stores. In Korea, 3CE products are available to try at Olive Young stores. In other countries or regions, please check with your local 3CE retailer, as in-store availability may vary. To find retailers near you, select “BUY NOW” on a product page and choose your country or region.

What precautions should I follow when using 3CE products?

If you experience any abnormal symptoms or side effects, such as redness, swelling, or itching, during or after use, discontinue use and consult a dermatologist. Do not apply to broken or irritated skin. Keep out of reach of children and away from direct sunlight. Please also refer to the precautions on each product detail page.

How can I use a 3CE product?

Instructions for use vary by product. Please refer to the “How to Use” section on each product detail page for product-specific guidance.

Where can I check prices, promotions, and product availability?

Please visit your preferred retailer’s website for current prices, promotions, and product availability, as these may vary by country, region, and retailer. Before placing an order, please check the final order total and any terms and conditions that apply to promotional offers.

I have a question or feedback about a 3CE product.

For product questions or feedback, please contact your local 3CE customer service team or the retailer where you purchased the product. Contact options may vary by country or region.

What is 3CE’s policy on animal testing?

The L'Oréal Group, including 3CE, does not test any of its products or any of its ingredients on animals and has been at the forefront of alternative methods for over 40 years.